https://community.ee.co.uk/t5/TV/Unable-to-factory-reset/m-p/1505209#M9102 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4539229">@Yorkie064</a>&nbsp;</P> <P>What do you see? </P> <P>Are you sure you are on the correct HDMI input to see the EETV display?</P> <P>If so, hold down the On/Standby button on the box (not the remote) for just over 8 seconds until i<SPAN>t soft reboots, and see if this helps.</SPAN></P> Sun, 09 Feb 2025 13:31:36 GMT Midnight_Voice 2025-02-09T13:31:36Z https://community.ee.co.uk/t5/TV/Unable-to-factory-reset/m-p/1505166#M9087 <P>I am having issues with accessing the App Icons and have tried a soft reset to no avail.</P><P>I want to carry out a factory reset but have same issue. When I press the home button I dont see any App Icons or the menu.</P><P>Anyone had similar issues and if so how was it resolved? Thanks</P> Sun, 09 Feb 2025 11:05:08 GMT https://community.ee.co.uk/t5/TV/Unable-to-factory-reset/m-p/1505166#M9087 Yorkie064 2025-02-09T11:05:08Z https://community.ee.co.uk/t5/TV/Unable-to-factory-reset/m-p/1505209#M9102 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4539229">@Yorkie064</a>&nbsp;</P> <P>What do you see? </P> <P>Are you sure you are on the correct HDMI input to see the EETV display?</P> <P>If so, hold down the On/Standby button on the box (not the remote) for just over 8 seconds until i<SPAN>t soft reboots, and see if this helps.</SPAN></P> Sun, 09 Feb 2025 13:31:36 GMT https://community.ee.co.uk/t5/TV/Unable-to-factory-reset/m-p/1505209#M9102 Midnight_Voice 2025-02-09T13:31:36Z