topic Re: Cant link ee to discovery plus in TV

Cant link ee to discovery plus

LozRs — Tue, 28 Jan 2025 15:40:53 GMT

Iv tried many times to link to discovery plus, I use the qr code on the tv, in put all my details and it says unable to link please try again later? Any ideas,?

Re: Cant link ee to discovery plus

Leanne_T — Tue, 28 Jan 2025 17:26:21 GMT

Hi there @LozRs

Thanks for coming to the community 🙂

Do you have an existing discovery+ account?

Do you have discovery+ as part of an EE TV package?

Leanne.

Re: Cant link ee to discovery plus

LozRs — Tue, 28 Jan 2025 17:54:24 GMT

Hi, no I don't have an existing account but I do have the big sport pack on ee tv.

Re: Cant link ee to discovery plus

Leanne_T — Tue, 28 Jan 2025 18:38:37 GMT

Thanks very much @LozRs

Can you try logging into your EE account and select the link to activate discovery+, this will take you to the discovery+ site. If you complete the form to create an account, then try and log into the TV again. Does this work for you?

Leanne.

Re: Cant link ee to discovery plus

LozRs — Tue, 28 Jan 2025 18:48:16 GMT

Iv logged in, but it won't let me manage tv and sport, it just says it can't load(see attached picture).

Re: Cant link ee to discovery plus

Leanne_T — Wed, 29 Jan 2025 08:41:31 GMT

Hi @LozRs

Thanks for trying for me.

In this case, please give us a call and our technical support guides will get this looked into and help you get set up 🙂

Let me know how you get on.

Leanne.

Re: Cant link ee to discovery plus

Trix0500 — Wed, 29 Jan 2025 16:52:14 GMT

I have the same message - been paying for a subscription for nearly a month now with out it work. I have tried from an iphone and windows machine. Not very impressed....

Re: Cant link ee to discovery plus

Leanne_T — Wed, 29 Jan 2025 16:59:04 GMT

Hi @Trix0500

Thanks for coming here 🙂

Do you have discovery+ as part of an EE TV package?

Can you view other details in your EE account? Or, do you get the error as soon as you log in?

Leanne.