topic Re: Netflix still working after contract cancelled in TV

Netflix still working after contract cancelled

Jbuttery — Wed, 15 Jan 2025 18:37:32 GMT

I rang and spoke to EE many times and Netflix regarding my account.

My EE contract ended July last year and yet I can still watch Netflix. I can't close my netflix account as it says billing to EE.

Today netflix have emailed me asking for payment details for my invoice.

I am not paying for anything as I have had no help from EE regarding this situation.

Re: Netflix still working after contract cancelled

Linzi_H — Thu, 16 Jan 2025 08:34:33 GMT

Hi @Jbuttery

If your subscription still shows as being billed through EE and you are still able to access this, have you double checked why Netflix is now directly asking you for payment? How have they requested this payment?
If this has been through email, have you checked if it's genuine?

Linzi