topic Re: U channels in TV

U channels

Cat127 — Mon, 06 Jan 2025 12:47:39 GMT

Looking to see how to watch U channels. I’m signed in on the app but when I select a programme the screen box is blank.

Weerab2024 — Mon, 06 Jan 2025 14:05:21 GMT

I presume you mean the U app, as the channels aren't included in EEs internet mode on the pro boxes, the mini boxes or the apple TV box.

With regards to the app have you tried using it on another device if you have one? Fire stick, Roku, smart TV?

Midnight_Voice — Mon, 06 Jan 2025 14:51:12 GMT

Are you signed in on the U app in the Apps rail on your EETV device?

I do that, and I see a splash screen for Dave/Drama/W/Yesterday, which then goes to Home, with various other choices.

No blank boxes.

What, precisely, are you doing, on what device, that gets you to this blank screen?

Please list the steps you are taking, and what happens.

Timbo45 — Mon, 06 Jan 2025 15:25:09 GMT

These U Channels are standard Freeview channels - unless you're in IP Mode - so can be accessed via the normal guide on a TV or BT/EE box surely.

Profile closed — Mon, 06 Jan 2025 16:18:48 GMT

I suspect plenty of EE TV customers choose it precisely because they don’t have an aerial (or don’t want one).

Midnight_Voice — Mon, 06 Jan 2025 17:07:09 GMT

Neither the Box Mini nor the AppleTV, nor even the Box Pro in IP Mode, will give you the U Channels.

Out of all the EETV devices, only the Box Pro will give you these channels, and then only in Aerial Mode.

Bur @Cat127 did say they were using the app, so we have to await their clearer description of what the difficulty here is.

Weerab2024 — Mon, 06 Jan 2025 19:33:03 GMT

@Profile closed or they prefer the additional HD channels and don't mind swapping hdmi inputs.

Midnight_Voice — Mon, 06 Jan 2025 21:52:51 GMT

Why would they have to swap HDMI inputs?

Weerab2024 — Tue, 07 Jan 2025 08:30:56 GMT

@Midnight_Voice Switching sources between your pro box and your aerial source if your going to be picky over it lol

Midnight_Voice — Tue, 07 Jan 2025 08:48:10 GMT

Oh, you mean just pressing a button on the remote - I think most of us can manage that.

I had this vision of somebody having to grope around the back of the TV, physically swapping HDMI cables 😛