https://community.ee.co.uk/t5/TV/My-EE-tv-says-it-s-not-connected-to-the-Internet-so-no-live-TV/m-p/1490762#M7667 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4651095">@PauloM1</a>&nbsp;</P><P>At a guess, you are using a Box Pro or a Box Mini here.,</P><P>The live channels, the ones in the EPG, are sent using a technique called multicast. Catchup from the apps uses the more usual technique of unicast.</P><P>At a further guess, all your apps work, and if you have an aerial plugged in to your box then none of your live channels 300 - 599 work. And if no aerial, none of the live channels work.</P><P>(Or if this isn’t the case, please say what is).</P><P>If you have any third-party (I.e. non-EETV) equipment in your network setup - router, repeater, mesh system and so on - remove it and try again.</P><P>If you have none such, or the problem persists, you will need to call EETV on 150 and report the problem, for them to make further diagnoses, and provide a fix.</P> Tue, 31 Dec 2024 21:39:33 GMT Midnight_Voice 2024-12-31T21:39:33Z https://community.ee.co.uk/t5/TV/My-EE-tv-says-it-s-not-connected-to-the-Internet-so-no-live-TV/m-p/1490741#M7665 Tue, 31 Dec 2024 20:44:21 GMT https://community.ee.co.uk/t5/TV/My-EE-tv-says-it-s-not-connected-to-the-Internet-so-no-live-TV/m-p/1490741#M7665 PauloM1 2024-12-31T20:44:21Z https://community.ee.co.uk/t5/TV/My-EE-tv-says-it-s-not-connected-to-the-Internet-so-no-live-TV/m-p/1490742#M7666 <P>But I can watch BBC channels like via the iplayer...</P> Tue, 31 Dec 2024 20:45:24 GMT https://community.ee.co.uk/t5/TV/My-EE-tv-says-it-s-not-connected-to-the-Internet-so-no-live-TV/m-p/1490742#M7666 PauloM1 2024-12-31T20:45:24Z https://community.ee.co.uk/t5/TV/My-EE-tv-says-it-s-not-connected-to-the-Internet-so-no-live-TV/m-p/1490762#M7667 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4651095">@PauloM1</a>&nbsp;</P><P>At a guess, you are using a Box Pro or a Box Mini here.,</P><P>The live channels, the ones in the EPG, are sent using a technique called multicast. Catchup from the apps uses the more usual technique of unicast.</P><P>At a further guess, all your apps work, and if you have an aerial plugged in to your box then none of your live channels 300 - 599 work. And if no aerial, none of the live channels work.</P><P>(Or if this isn’t the case, please say what is).</P><P>If you have any third-party (I.e. non-EETV) equipment in your network setup - router, repeater, mesh system and so on - remove it and try again.</P><P>If you have none such, or the problem persists, you will need to call EETV on 150 and report the problem, for them to make further diagnoses, and provide a fix.</P> Tue, 31 Dec 2024 21:39:33 GMT https://community.ee.co.uk/t5/TV/My-EE-tv-says-it-s-not-connected-to-the-Internet-so-no-live-TV/m-p/1490762#M7667 Midnight_Voice 2024-12-31T21:39:33Z