topic Re: EE TV in TV

EE TV

KevinMay — Thu, 21 Dec 2023 13:33:56 GMT

I'm still being told that EE TV is not available. I am a broadband customer. Anyone else had any success?

Re: EE TV

Christopher_G — Thu, 21 Dec 2023 15:39:50 GMT

If you give our sales team a call on 0800 956 6000, they'll check your eligibility and run through some options with you.

Chris

Re: EE TV

KevinMay — Thu, 21 Dec 2023 16:20:24 GMT

Hi Chris

I've tried that 3 times now, just to be told that EE TV has not launched, there has been a delay, please try again in the New Year...

Thanks

Kevin

Re: EE TV

XRaySpeX — Thu, 21 Dec 2023 17:20:31 GMT

That about sums up the current situation.

Re: EE TV

KevinMay — Wed, 10 Jan 2024 11:24:51 GMT

Today I was told that as I am 6 months in to an 18 month broadband contract, I would have to pay an exit fee, and then set up a new broadband package with TV. The sales person then suggested I move to BT as they would cover the cost of exiting my EE package. What a load of nonsense!

Re: EE TV

DarrenDev — Wed, 10 Jan 2024 11:36:44 GMT

Please just hold off for now - only a small number of our agents are capable of accepting migration orders.