topic Re: Missing EE TV App in TV

Missing EE TV App

cifuferre — Thu, 19 Dec 2024 20:31:41 GMT

Hi,

I got a new Apple TV 4K box through EE TV subscription (Sport). I did the Apple box set up and I'm missing the EE TV app, I can see in the settings that the TV provider is EE, but missing the actual app to watch content.

Thank you

Re: Missing EE TV App

SamGray__ — Thu, 19 Dec 2024 20:44:15 GMT

Just go to the AppStore and search EE and then it should come up

Re: Missing EE TV App

Deano1711 — Thu, 19 Dec 2024 20:44:39 GMT

Maybe you have to download the app from the appstore

Re: Missing EE TV App

cifuferre — Thu, 19 Dec 2024 20:47:32 GMT

Hi,

Thanks for your response. I did try that, but it's not available on my app
store.

--
Regards,

Alejandro

Linkedin
<>

Re: Missing EE TV App

SamGray__ — Thu, 19 Dec 2024 20:50:16 GMT

Go into the system settings on your Apple TV and check to see if yours needs an update because mine did when I got it the other day

Re: Missing EE TV App

Profile closed — Thu, 19 Dec 2024 21:03:13 GMT

You’ve tried the AppStore icon in the Apple TV Home Screen?

Re: Missing EE TV App

cifuferre — Thu, 19 Dec 2024 21:04:39 GMT

Firmware is up to date, and yes, I've tried the App store, I'm trying now to check if it's related to my apple account being from Spain originally

Re: Missing EE TV App

cifuferre — Fri, 20 Dec 2024 23:59:36 GMT

For anyone wondering, it was my Apple Store default country that was making the EE Tv app unavailable.