topic Re: Unable to order EE TV in TV

Unable to order EE TV

ccdorset — Tue, 19 Mar 2024 23:09:23 GMT

Hello,

I’ve just moved to EE Broadband and Mobile. My broadband went live yesterday and I’m thinking about adding EE TV.

I’ve tried via the website and the app, but keep getting an error:

“Sorry, something went wrong on our end

We’re working to fix this. Please try again later.”

Do I need to wait a few days as I’ve only just joined?

Thanks 🙂

DarrenDev — Wed, 20 Mar 2024 12:11:34 GMT

Unfortunately it's not currently possible to add EE TV to existing accounts online - you'll need to call us.

ccdorset — Wed, 20 Mar 2024 12:54:54 GMT

No problem, thanks Darren. 🙂

Please can I also just check, with multi room, is it possible to watch recordings from the main pro box on a mini box in another room?

DarrenDev — Wed, 20 Mar 2024 12:58:58 GMT

Unfortunately not - recordings can only be watched from the box they were recorded on.

ccdorset — Thu, 21 Mar 2024 18:59:35 GMT

Okay, thanks for confirming. 🙂