topic Re: EE TV Add-ons/EE App in TV

EE TV Add-ons/EE App

iammbuk — Tue, 12 Nov 2024 17:11:24 GMT

Hello

Just a quick question to see if anyone else has the same problem, according to the EE website, it states that you're able to manage/add/remove EE TV add-ons via the EE app or by calling up directly.

EE also mentioned this to me when I spoke to them the other day however when I log into the app, I do have the option to add add-ons but when I click add it says I need to call up there's no option to add it from the app itself or remove/manage existing add-ons that I am currently subscribed to. Does anyone else hear the same problem or is it a bug?

Cheers

Re: EE TV Add-ons/EE App

DarrenDev — Tue, 12 Nov 2024 17:59:35 GMT

Sorry, but this feature currently isn't available. You need to call to make changes to your account. The team are working as hard as they can to make it available as soon as possible.

Re: EE TV Add-ons/EE App

iammbuk — Tue, 12 Nov 2024 18:43:46 GMT

Thanks @DarrenDev as long as it’s coming that’s fine looking forward to having full control without the need of calling up