topic Re: Cancel Big Sport package in TV

Cancel Big Sport package

aei2 — Mon, 04 Nov 2024 15:29:14 GMT

Three months ago, as an incentive to move over to EE broadband, I agreed to an offer of a Big Sport TV package at a reduced price for 3 months. I was told I can cancel by 12th November. I wish to do this and want to know what I will now be paying. Trying to phone EE - the wait is 45"!

Re: Cancel Big Sport package

DarrenDev — Mon, 04 Nov 2024 16:29:57 GMT

Check out ee.co.uk/tv when not logged in to see the regular package prices.

Unfortunately calling the helpdesk is the only way to order.

Re: Cancel Big Sport package

aei2 — Mon, 04 Nov 2024 16:31:43 GMT

I did get through eventually and resolved the issue. Why isn't there a Live Chat option?

Re: Cancel Big Sport package

DarrenDev — Mon, 04 Nov 2024 16:32:46 GMT

Live chat is available for help and discussion, but not ordering.