topic Re: EE HD v Sky UHD in TV

EE HD v Sky UHD

kabp — Thu, 07 Mar 2024 14:38:06 GMT

Hi,

We've just come over from Sky where we had UHD and now have EE HD and there seems to be a huge variation in quality.

When we took this out EE said that as long as we had HD we shouldn't see the difference but it is significant. I wondered if this is the same with everyone or perhaps just our TV/settings?

We have 14 days to cancel with EE if we aren't happy so wondered what other people have experienced please?

Thank you

Re: EE HD v Sky UHD

DarrenDev — Thu, 07 Mar 2024 16:03:21 GMT

Could you please give some examples of what you're seeing lower quality on? e.g. specific channels? On-demand? Apps?

Re: EE HD v Sky UHD

Mickhellard0609 — Thu, 07 Mar 2024 19:56:02 GMT

Hello just letting you no.in my experience. I have sky glass tv and just moved over to ee for the cheaper deal.i had the full works on sky.but the full works on ee worked out a lot cheaper,but yes you right .the picture quality slightly worse on most channels.i am moving to a faster speed Internet 1tb speed.This hopefully will give me better quality. If not,I will just move back to sky.

Re: EE HD v Sky UHD

Bea08 — Sun, 17 Mar 2024 10:12:20 GMT

I've just come over from Sky and I'm finding picture quality and sound not very good. It's annoying too as I've an expensive TV (OLED) so it's quite noticeable when viewing apps. I'm wondering whether to go back to Sky. I'd be interested to know if you're moving back.

Re: EE HD v Sky UHD

Mickhellard0609 — Sun, 17 Mar 2024 12:32:35 GMT

No not at moment.it seems to work fine..like I said I have 1tb broadband
speed.plus I recently rung sky,because at first I had same probs.they sent
me these free of charge and they do the trick and have no probs.i would
give them a call and explain what probs you have,so they can send same.hope
this helps

Re: EE HD v Sky UHD

Bea08 — Sun, 17 Mar 2024 15:10:02 GMT

I'm rural and the Internet speeds aren't great. I'm on the fastest speed. I'll talk to EE and see what they say and whether they can make improvements.

Re: EE HD v Sky UHD

Omesha — Tue, 02 Apr 2024 08:52:09 GMT

I have also just moved and within the 14 day period. The quality is lacking any sharpness and the colours aren't as vibrant. We are on the 500mb internet speed so I don't think that is the issue. Have you been able to resolve this at all?

Re: EE HD v Sky UHD

Omesha — Tue, 02 Apr 2024 08:54:12 GMT

Sky News
BBC's
ITV
Channel 4
E4

....

They all look smoothed. Lack sharpness (almost pixelated). Colours are not vibrant.

EE Box settings are set to highest quality for picture and sound.

Re: EE HD v Sky UHD

Profile closed — Tue, 02 Apr 2024 11:00:41 GMT

I do think the output from the EE TV Pro box on streamed channels is ‘soft’ and slightly worse again in aerial mode (it should be), but I don’t think it is that different to Sky Q (I have both and can compare on an OLED and LCD TV).

Sky Glass is a really poor VA panel in an overpriced TV, so less said the better, but a direct comparison with EE TV is Sky Stream, which does have a very, very good HD and UHD picture, better than Sky Q and EE TV without any shadow of a doubt.

I find NOW content through the app on an Apple TV with Boost to be on a par with Sky Stream HD quality, plus the device is really, really good at upscaling, but the EE TV app feed is not as good. Not bad, but not as good, plus they love a ‘security rectangle’ so, I avoid it.

So what am I saying?

Currently, Sky Stream is better for picture quality, but EE TV is cheaper and not far off quality wise for most people (insert caveat here that many people still happily watch in standard definition and don’t mind adverts - weirdos!), so you pay your money and takes your choice.

You have a cooling off period so use it either way. Caveat emptor.

Re: EE HD v Sky UHD

Omesha — Tue, 02 Apr 2024 13:59:47 GMT

"soft" is a really good way of putting it.

Perhaps i went wrong in choosing the Pro box over the apple tv box. But you're then deciding between the ability to record telly and have a TV type experience over an app based experience.

Re: EE HD v Sky UHD

Profile closed — Tue, 02 Apr 2024 14:25:12 GMT

@Omesha And therein lies the rub as they say.

If recording is still a big thing for you, you have to take the Pro Box. The better and more complete hardware is the Apple TV, but it is live and on demand only.

We are heading towards the end of recording anyway, everything will be streaming only eventually.

Re: EE HD v Sky UHD

Omesha — Tue, 02 Apr 2024 14:55:55 GMT

I would like to think so but have you tried watching Channel 4 ondemand rather from a recording. Many of their shows are at standard definition such as "Hunted" and goodness me it's like a throwback to the thick CRT televisions.

I do think we're in the early adoption stages, but there are some pains that we'll experience by doing so

Re: EE HD v Sky UHD

Profile closed — Tue, 02 Apr 2024 15:24:57 GMT

@Omesha

The shows are standard definition on the Pro Box, but the Channel 4 app on Apple TV (including live streams of channels), are in HD. Same for itvX.

For a small fee on both apps you can remove all the ads from on demand viewing as well. For balance, the iPlayer on the Pro Box is the full fat up to UHD HDR version, the one on Apple TV is not and tops out at 720p.

You wait until you record any itv IP stream and realise you cannot skip the ads at all!

Re: EE HD v Sky UHD

Omesha — Tue, 02 Apr 2024 15:57:52 GMT

omg there are so many layers to this conversation that were beyond my initial understanding of the tech. Quite interesting to see the pro box be so different to the apple tv offering.

It sounds like, maybe for me to be happy within this 14day cooling off period I should try the apple TV variant.

I've read you can't get both from EE. But if you bought the apple TV privately you also don't get the full EE experience.

my head's spinning 😣

Re: EE HD v Sky UHD

Profile closed — Tue, 02 Apr 2024 16:17:27 GMT

@Omesha Sorry!

Just to unpack a little further, you only get access to the full range of channels in a guide via the EE TV app on their Apple TV due to rights restrictions from the content providers.

However, if you already own an Apple TV, you can access your subscription channels through the EE TV app, just not the ‘Freeview’ versions.

And to totally blow your mind, you could just buy an app called TV Launcher for Apple TV, tell it what channels you can access via the apps and subscriptions you have and use it as a live TV Guide.

When you click on the channel, it launches it in the respective app and it works with all the main players plus NOW and Discovery+. That includes almost all of the Freeview channels delivered by EE TV.

It is round about now when you might think to yourself, what do I actually need EE TV for at all? 😱

Well, to take this full circle, if you want channels to be delivered over IP and have the ability to record, EE TV is the only choice.

Re: EE HD v Sky UHD

Omesha — Tue, 02 Apr 2024 17:19:26 GMT

My mind has well and truly been blown considering the TV Launcher app is £4.99/month.

Just to confirm IP is Internet Protocol?

Re: EE HD v Sky UHD

Profile closed — Tue, 02 Apr 2024 17:56:43 GMT

@Omesha wrote:
My mind has well and truly been blown considering the TV Launcher app is £4.99/month.
Just to confirm IP is Internet Protocol?

TV Launcher is a one off £4.99, no further monthly charge.

Yes to IP.

Re: EE HD v Sky UHD

Claire4904 — Fri, 19 Apr 2024 21:54:34 GMT

I’m literally day one of 14 today and switched back to my sky box after 30minutes of bad picture quality on the Apple ee tv box. The home screen and guide etc is all picture perfect and clear and crisp but as soon as you watch anything from live tv to streaming, the quality is bad and doesn’t buffer to normal. I’ve got the highest ee broadband box at 1gbps and I’m not impressed. The hdmi went back in the sky box. I’ll give it another try on Monday but so far my opinion is a huge no and to stick with Sky…

Re: EE HD v Sky UHD

Claire4904 — Fri, 19 Apr 2024 21:55:35 GMT

Either live tv or streaming the picture buffers but never clears. Surprised considering your menu pages are all perfectly clear

Re: EE HD v Sky UHD

Mickhellard0609 — Sat, 20 Apr 2024 07:18:24 GMT

Sorry don’t bother.i had same problems.I highly recommend going back to
sky.i did and got everything cheaper as a returning costumer.got 500 mb
broadband for 21 and to with sports and ultimate for with multi room for
43.