topic Re: Now tv in TV

Now tv

Peter872 — Mon, 21 Oct 2024 07:10:50 GMT

Hi just got the new broadband with netflix and now tv but can't sign up to now tv as I haven't a email to activate it and I gave them it in the ee shop when sorting this out. Tried ringing but no one answering can anyone help please. Thanks

Re: Now tv

DarrenDev — Mon, 21 Oct 2024 09:05:06 GMT

@Peter872 - your Now TV was assigned to an email address starting with "nicole". If that's not you, then please email me at tv.apps@ee.co.uk letting me know the email address you'd like to use for your Now TV login.

Re: Now tv

Peter872 — Mon, 21 Oct 2024 13:29:22 GMT

Hi yes the email address did begin nicole but she hasn't received any email from now tv to activate yet how long does it usually take thanks

Re: Now tv

DarrenDev — Mon, 21 Oct 2024 13:33:41 GMT

You can go to the Now TV web site and request a password reset using that email address. If you don't receive an email, there's likely to be a typo in it - email me at tv.apps@ee.co.uk with the correct email address and I can confirm.

Re: Now tv

Peter872 — Tue, 22 Oct 2024 09:57:16 GMT

Hi I have emailed to let you know the email address to send it to yesterday.How long does it take for the email to come through from now tv thanks

Re: Now tv

DarrenDev — Tue, 22 Oct 2024 09:59:54 GMT

I'll let you know when it's on the way @Peter872 - it's normally immediate, however I'm waiting on a busy colleague to reply to my request. I'll chase him again at midday if he hasn't responded by then.