topic Parental controls blocks apps in TV

Parental controls blocks apps

dave90210 — Sun, 13 Oct 2024 21:28:26 GMT

Hi,

I have to enter pin every time I go to any app, eg. Netflix even though Netflix already has parental controls. It’s really annoying as every time kids turn on tv they need a pin to just get into the app at all.

i want parental controls on EETV but I don’t want to have to enter it every time they use the Netflix app. How do you turn it off for apps without disabling it for ALL EETV programming?

Re: Parental controls blocks apps

Chris_B — Mon, 14 Oct 2024 07:26:25 GMT

@dave90210 You shove able to create a login profile for your kids on the Netflix app when you open it You set this up for age related content.

Re: Parental controls blocks apps

DarrenDev — Mon, 14 Oct 2024 09:49:21 GMT

Apps that don't integrate with the device-wide parental control settings are forced to request a PIN when launching (when enabled) - this is because the device cannot verify that the setting is enabled in the app itself.

Re: Parental controls blocks apps

cthornett — Fri, 11 Jul 2025 10:00:39 GMT

Replying in 2025 as this is still a problem. I have to say that had I known how poor EETV was I wouldn't have accepted it, even as part of a deal. The fact you have to turn off Parental Control to allow your kids to access Netflix so they can log into their child accounts is the dumbest UX/UI design I have seen quite some time.

Unless I want to spend my time keying in my code to allow them in, I am forced to turn of Parental Controls. This is fine for apps that have their own built-in controls, but rubbish for any that don't and any channel in the TV Guide that might decide to broadcast a more mature-themed film I don't want the kids to see as it's not age appropriate.

As I say, this is the stupidest design flaw I've seen in quite some time. It's astonishing that a huge company like EE can't get this right.