topic Re: broadband issues in TV

broadband issues

38833 — Sun, 29 Sep 2024 12:57:45 GMT

you view box constantly freezing . no sound on screen and picture dissapears sometimes when i fast forward

Re: broadband issues

Chris_S — Mon, 30 Sep 2024 10:50:36 GMT

Hi @38833 I can imagine it's very frustrating for you when that happens.

We have a dedicated page to issues such as what you're experiencing, I'd recommend taking a look as the page has advice and troubleshooting options, just click this link here to access it: Broadband issues

Chris S

Re: broadband issues

Profile closed — Mon, 30 Sep 2024 18:11:22 GMT

@38833 wrote:
you view box constantly freezing . no sound on screen and picture dissapears sometimes when i fast forward

Which YouView box do you have?