https://community.ee.co.uk/t5/TV/Tv-subscription-channels-not-found/m-p/1448031#M4644 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4554041">@NikkiWebber</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>There could be a couple of things with the errors you are seeing. If you enter each error code on our <A href="https://www.bt.com/help/tv/what-do-the-bt-tv-error-codes-mean-" target="_blank">What do the EE TV error codes mean</A> page, there are some steps to take to see if that gets it working, and then refers you on to our TV team if you still need help.</P> <P>Michael</P> Sat, 28 Sep 2024 14:21:27 GMT Michael_D 2024-09-28T14:21:27Z https://community.ee.co.uk/t5/TV/Tv-subscription-channels-not-found/m-p/1447622#M4598 <P>Just moved services to a new house. Broadband seems fine but subscription channels for tv aren’t working. Gives error code BTP-16002, IPC6007</P> Fri, 27 Sep 2024 16:15:35 GMT https://community.ee.co.uk/t5/TV/Tv-subscription-channels-not-found/m-p/1447622#M4598 NikkiWebber 2024-09-27T16:15:35Z https://community.ee.co.uk/t5/TV/Tv-subscription-channels-not-found/m-p/1448031#M4644 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4554041">@NikkiWebber</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>There could be a couple of things with the errors you are seeing. If you enter each error code on our <A href="https://www.bt.com/help/tv/what-do-the-bt-tv-error-codes-mean-" target="_blank">What do the EE TV error codes mean</A> page, there are some steps to take to see if that gets it working, and then refers you on to our TV team if you still need help.</P> <P>Michael</P> Sat, 28 Sep 2024 14:21:27 GMT https://community.ee.co.uk/t5/TV/Tv-subscription-channels-not-found/m-p/1448031#M4644 Michael_D 2024-09-28T14:21:27Z