topic Re: EEtv box setup in TV

EEtv box setup

Sarah505 — Sat, 21 Sep 2024 15:28:41 GMT

I recently enquired about getting Netflix on my bt box. After much work and a phone call I have now been sent an ee box. Is there a SIMPLE guide to setting up anywhere?

the booklet supplied talks about different modes/ methods without guidance on what they mean.
do I just use the same inputs as on my by box?

thank you

Re: EEtv box setup

Chris_B — Sat, 21 Sep 2024 16:34:52 GMT

@Sarah505 Aerial mode, you plug in a TV aerial, IP mode you connect it your router via WiFi,

Re: EEtv box setup

Sarah505 — Sat, 21 Sep 2024 18:46:13 GMT

Thank you for your reply

I understand that but how do I know which to choose? There is no guidance on what criteria to apply

Re: EEtv box setup

Profile closed — Sat, 21 Sep 2024 21:03:03 GMT

@Sarah505

Your choice when installing the box is simply about whether or not you receive the free to air channels (like BBC, itv etc.) via an aerial, or over the internet.

All additional subscription channels are delivered over the internet. You will find out more about the two modes here.

Which works best for you depends on your needs. If you like recording itv and skipping adverts or like niche Freeview channels like Talking Pictures for example, inserting an aerial when setting up the box is preferred.

If you don't have or want an aerial or prefer core channels in better base quality than via Freeview and are not bothered that quite a few are missing, then use internet mode. Basically, unless you plug in an aerial, the box will set up in internet mode either way. Hope this helps.

P.S. Only the Pro Box supports aerial or internet mode, the Mini Box is internet only.

Re: EEtv box setup

Sarah505 — Sat, 21 Sep 2024 23:29:36 GMT

Oh thank you so much. That makes it much clearer especially as I have been sent the pro box and a mini box.
With luck it will all be up and running tomorrow

thanks again

Sarah

Re: EEtv box setup

Weerab2024 — Sun, 22 Sep 2024 07:51:38 GMT

There are guides here https://ee.co.uk/help/tv-sport but I've listed a summary of the steps below for the Pro box

If its the Pro box you basically connect the hdmi cable from the box to the TV and put the power cable in.
You can use it without an arieal, which is known as IP mode, but you don't get as many channels as you would with Freeview.
The current list of channels is here https://ee.co.uk/help/tv-sport/manage-use/channel-guide
If you are using it with an areial the areial is plugged into the appropriate port in the back of the pro box before you set it up.
The set up process when it is powered on using the remote is a straight forward process step by step which usually takes about 15 minutes and a short video will show you how to navigate to all of the features.
All your subscribed channels and free to air channels will be visible and the Netflix app should be linked or you can link it to a current subscription.

Re: EEtv box setup

Sarah505 — Sun, 22 Sep 2024 10:58:52 GMT

Thank you for taking the time to reply to me - much appreciated