topic Re: BT to EE in TV

BT to EE

idolphin — Fri, 20 Sep 2024 16:19:28 GMT

I just switched over from BT to EE, broadband, phone, TV etc. Do I need to send back the BT router and TV box? I have not been advised to do so, and I don't know what the charge would be if I don't bother! Help needed.

Thanks kfolks.

Re: BT to EE

Verk — Fri, 20 Sep 2024 16:22:01 GMT

I think if you log in to your MyBT account it will say what needs sending back and allow you to order return labels

Re: BT to EE

Midnight_Voice — Fri, 20 Sep 2024 18:54:01 GMT

@idolphin @Verk

If you elected the Box Pro, just keep it to use on EE instead of BT.

If you elected the Apple TV, BT will want the Box Pro back.

If EE are supplying their router, BT will most likely want theirs back.

As @Verk says, you will be advised what returns are needed.