topic Re: Where’s Disney+? in TV

Where’s Disney+?

Midnight_Voice — Thu, 12 Sep 2024 14:27:24 GMT

We know that before a third-party user of YouView can show a particular app, it must be part of what YouView can provide. Fair enough.

But here, they list their achievements in the last year:-

https://www.youview.com/articles/a-great-year-for-youview-highlights-of-2023-24

where they describe :-

“With the launch of Apple TV+, Discovery+, Disney+ and GB News, we added more content providers to our platform further enhancing the viewing experience for our customers.”

Looking at the app roster on my box, I see Apple TV+, Discovery+ and GBN, all present and correct.

So why is Disney+ still missing? Is YouView providing Disney+ to anybody else, but not EE TV?

Re: Where’s Disney+?

DarrenDev — Thu, 12 Sep 2024 15:14:50 GMT

You'll see that they also mention that YouView runs on a number of platforms - YouView OS, Google/Android, Apple TV OS and HbbTV. They didn't say they'd added Disney+ to all of them.

Re: Where’s Disney+?

SwannyD2 — Thu, 12 Sep 2024 15:28:07 GMT

It's taken more than 10 years to launch YouTube on YouView, there doesn't seem to be any rush.

Could the reference to Disney+ be a typo or premature?

There's no mention of it being added to YouView anywhere else, and there's no way they wouldn't be shouting about it if a deal had been done.

While YouView might be ready to push go, EE and TalkTalk would still to have to hammer out deals for billing and management.

Tenuously, while Disney+ isn't available on EE/YouView branded hardware, it is available on EE provisioned Apple TV's - which you could consider part of the YouView ecosystem. They certainly do...

https://www.youview.com/articles/youview-proud-to-support-new-ee-tv-experiences

Just like the delays to Now Ultra Boost, the number of stakeholders involved in EE TV seems to make the platform much less agile than others.

Re: Where’s Disney+?

SwannyD2 — Thu, 12 Sep 2024 15:42:27 GMT

@DarrenDev beat me to it! 😂

Lets be honest, it's a pretty tenuous link to include Disney+ as a content partner when you're using a 3rd party platform that already has it.

Re: Where’s Disney+?

Midnight_Voice — Thu, 12 Sep 2024 18:29:48 GMT

@SwannyD2 @DarrenDev

Which leads me on to my next puzzle. YouView claim to have had a hand in EE TV on Apple TV,

But @DarrenDev has said that EE TV have complete control over their app on this box, which they don’t have over their YouView-based boxes, where they need to rely on YouView for some of EE TV’s advances.

So do we assume that YouView built, or helped build, something that EE TV could manage completely for themselves, without further input from YouView? Or doth YouView protest too much?

Otherwise, does not compute….

Re: Where’s Disney+?

DarrenDev — Thu, 12 Sep 2024 18:41:53 GMT

Complicated situation @Midnight_Voice that I can't go into detail on - we (BT) write it, but YouView own/design it.

Re: Where’s Disney+?

Weerab2024 — Thu, 12 Sep 2024 19:18:04 GMT

Going back to the apps, three out of four have made it to the Pro and mini boxes so as they say, three out of four ain't bad!

I suppose some other ones are directly accessible through the prime video and YouTube apps as add ons.

Re: Where’s Disney+?

Midnight_Voice — Fri, 13 Sep 2024 08:21:19 GMT

@DarrenDev

Oh, I see - YouView are the architect, YouView provide the bricks (their Intellectual Property), you’re the brickie, YouView own the resulting house, but you get to live in it, and make subsequent home improvements 😛

Re: Where’s Disney+?

Midnight_Voice — Fri, 13 Sep 2024 08:27:07 GMT

@Weerab2024

I have enough smart TVs, sticks and dongles to have more ways of watching Disney+ than there are eyeballs in the house, even if we have visitors 😛

I think the disappointment of not having it on YouView is that it isn’t aggregated on my main content search.

Re: Where’s Disney+?

Weerab2024 — Fri, 13 Sep 2024 09:26:07 GMT

It's definitely one of the top requests on here as it seems customers have been missold telling them they get everything that they have had with a competitor, which is clearly not the case.

So customers get annoyed and Darren and his colleagues unfortunately get the blunt end of it which is not pleasant.

EE probably seem a big stagnant to some, but we know they are working hard to improve the service behind the scenes and probably facing barriers at every turn and can't disclose anything.

Customers just need to do some online research themselves before taking the leap, as all the information is on the website. What maybe could help is a help page linked to the TV offer Web page linking the list of apps on the pro and mini boxes.

Fortunately there's knowledgable people like us volunteering to help them out and helping Darren and the team.

Re: Where’s Disney+?

zulu17 — Fri, 13 Sep 2024 23:17:20 GMT

The Youview User Interface policies do cover the existing apps and what they refer to as soon to launch apps. I seem to recall Disney + was allocated a position between YouTube and NOW in the last review published on their (YouView) web site last autumn.

Re: Where’s Disney+?

JoLoUK — Sun, 16 Mar 2025 20:01:55 GMT

Same with me. Was promised Disney by the sale advisor, and it’s not there. Come on EE, Sky can do it, why not you?

Re: Where’s Disney+?

Flying_Kiwi — Sat, 26 Jul 2025 12:12:26 GMT

Another vote to get Disney+ added to the EE TV Box Pro line up. If others can do it, I don’t see why EE can’t. Although my main TV supports the Disney+ App directly, My second TV doesn’t hence why I’m reliant on my TV Box delivering it.

Re: Where’s Disney+?

zulu17 — Sat, 26 Jul 2025 12:25:24 GMT

Well YOUVIEW reported in June 2025 ( Riccardo Balestiero, CEO of YouView wrote )

On EE TV we completed our content app line-up with the additions of YouTube, Discovery+ and Paramount+;

So that doesn't suggest that further additions to the content app line-up are expected.

Re: Where’s Disney+?

Weerab2024 — Sun, 27 Jul 2025 05:30:30 GMT

@zulu17 as per the chat on the BT forum, it seems like the pro box is on borrowed time

Re: Where’s Disney+?

DarrenDev — Sun, 27 Jul 2025 06:23:28 GMT

@zulu17 wrote:
Well YOUVIEW reported in June 2025 ( Riccardo Balestiero, CEO of YouView wrote )
On EE TV we completed our content app line-up with the additions of YouTube, Discovery+ and Paramount+;
So that doesn't suggest that further additions to the content app line-up are expected.

It was their end of year summary - they completed their year. Or maybe they meant to say "complimented"? Not sure. They definitely haven't completed dev on EE TV - there's still more to come.

Re: Where’s Disney+?

DarrenDev — Sun, 27 Jul 2025 06:27:17 GMT

@Weerab2024 wrote:
@zulu17 as per the chat on the BT forum, it seems like the pro box is on borrowed time

Nope. I've updated the thread there - the TV Box Pro and TV Box Mini aren't end of life. They've got plenty of life left in them yet.

Re: Where’s Disney+?

Flying_Kiwi — Fri, 01 Aug 2025 19:50:50 GMT

Yes I’ve signed up directly with YouView on my TV Box Pro - hopefully I’ll be able to assist them with whatever they do have lined up! Never say never when it comes to what they may be considering is my view.