topic Re: EE TV channels not tuning in TV

EE TV channels not tuning

ElMargo — Mon, 26 Aug 2024 15:45:17 GMT

Hi, trying to set up my pro box, started process yesterday, got the tutorial as the Chanel’s were tuning, but there are no Chanel’s tuned. I have gone through the steps on the yourview error code, and resetting the box, but nothing is working

Re: EE TV channels not tuning

Chris_B — Mon, 26 Aug 2024 17:59:34 GMT

@ElMargo Has your service gone live yet ? When is the start date of your contract it will not tune anything until the start date. Just to check you do have the new EE smart hub plus. This a black router with the EE logo in the middle.

Re: EE TV channels not tuning

DarrenDev — Tue, 27 Aug 2024 16:42:54 GMT

It looks like you managed to get it sorted about 20 minutes after posting @ElMargo - let us know if you're still having issues.

Re: EE TV channels not tuning

Mcglynn100 — Mon, 27 Jan 2025 15:12:35 GMT

Am having same issue am not sure if my tv is live yet

Re: EE TV channels not tuning

Midnight_Voice — Mon, 27 Jan 2025 17:56:39 GMT

@Mcglynn100

That might well be the reason then. What activation date were you given?