topic Re: The Effort Required to Get EE Tv! in TV

The Effort Required to Get EE Tv!

Johnashbolton — Fri, 23 Aug 2024 19:29:38 GMT

Spent at least 3 hours over the last two weeks trying to get EE tv with one contract cancellexd due to sales person deciding what I wanted and not ordering what I really wanted.

After two more long phonecalls still no farther on with my order and thinking is it worth the hassle?

Re: The Effort Required to Get EE Tv!

Northerner — Fri, 23 Aug 2024 19:38:08 GMT

Hi @Johnashbolton

There is no account access on these forums but you can make a complaint here:

https://ee.co.uk/help/contact-ee/complaint

Thanks

Re: The Effort Required to Get EE Tv!

Johnashbolton — Sat, 24 Aug 2024 08:18:54 GMT

Thanks for that. I'm reluctant to ring again as that'll be another hour of my life I'll lose.

Expecting a phone call at 8am Monday, if it doesn't come or they don't sort it I'm done.

Had my phone with them too long to remember and no problems and broadband with BT but this is another level.