topic Re: Can't activate discovery plus in TV

Can't activate discovery plus

Amyneedshelp — Fri, 09 Aug 2024 16:47:40 GMT

I had BT broadband and it moved to EE when it got bought out.

I recently saw an offer for discovery plus at a discount so rang up to get this offer.

I was sent an email to activate the account but it doesn't work and I can't get someone on the phone and there is no other method of getting help from someone.

I'm not sure how else to be able to log in to view discovery plus and tnt sports

Re: Can't activate discovery plus

Amyneedshelp — Fri, 09 Aug 2024 16:49:37 GMT

I click the link and I log in but it doesn't do anything.

I get "This service isn’t working right now

Re: Can't activate discovery plus

DarrenDev — Fri, 09 Aug 2024 17:13:20 GMT

There are known issues with Safari. Please try a different browser.

Re: Can't activate discovery plus

Amyneedshelp — Fri, 09 Aug 2024 17:15:23 GMT

I don't have safari, I use chrome

Re: Can't activate discovery plus

stegley — Fri, 09 Aug 2024 20:44:19 GMT

Same issue here. I was moved to EE from BT and had problems ever since. This issue is my latest one.

Re: Can't activate discovery plus

Weerab2024 — Fri, 09 Aug 2024 23:13:24 GMT

What about using Microsoft Edge?

Re: Can't activate discovery plus

stegley — Fri, 09 Aug 2024 23:32:48 GMT

I have managed to get mine working. Try this Instead of using the link, login to Ee.co.uk via web not app, go to Manage Broadband and scroll down to bottom and there is a link to activate Discovery+. Hopefully this is the same for you.

Re: Can't activate discovery plus

stegley — Fri, 09 Aug 2024 23:36:00 GMT

It’s under My Extras