topic 1.6 Gbps with TV - When will it be available? in TV

1.6 Gbps with TV - When will it be available?

Herbhead — Thu, 01 Aug 2024 09:15:30 GMT

I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV. I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might be linked to the delay in being able to get 1.6 with TV.

I am due to renew my BT contract next month and have been shopping around but am leaning towards the EE 1.6 Service. But without TV I am then looking to sign up for a TV only service with another provider. If EE TV is coming in the future I dont want to do that as then I am locked in on that contract.

I assume that if I moved to EE 900 Mbps I would be able to upgrade to 1.6 Gbps- when TV is available with this. But would this incur any one off costs for me (Not monthly contract price change) / give me the new router if available?

Re: 1.6 Gbps with TV - When will it be available?

DarrenDev — Thu, 01 Aug 2024 09:56:58 GMT

The delay isn't specifically for the new router - it's the new ordering system that 1.6Gbps broadband is ordered via, which doesn't currently support orders for EE TV. I cannot give an idea of when this will be ready.

You could order the 900Mbps service (on the old ordering system) which will allow you to add EE TV, and then upgrade your speed when the system is ready - there wouldn't usually be a cost associated with this (other than the monthly increase), but you would most likely reset your contract to 24 months from that point.

As for which router you'd get - I'm afraid I don't know what the plans are for that, or when the new one will be available.

Re: 1.6 Gbps with TV - When will it be available?

XRaySpeX — Thu, 01 Aug 2024 11:14:24 GMT

@DarrenDev wrote:

(other than the monthly increase)

For clarity, you mean the annual price increase, don't you?

Re: 1.6 Gbps with TV - When will it be available?

DarrenDev — Thu, 01 Aug 2024 11:41:12 GMT

No - I mean the increase in the monthly payment for the 1.6Gbps broadband, vs the 900Mbps broadband.

Re: 1.6 Gbps with TV - When will it be available?

XRaySpeX — Thu, 01 Aug 2024 11:42:57 GMT

Ah, OK, @DarrenDev .

Re: 1.6 Gbps with TV - When will it be available?

bigrob — Sat, 18 Jan 2025 06:55:58 GMT

Hello Darren

Has there been any update on this?
I.e. can TV now be ordered once you have the 1.6Gbs broadband?

I ordered the 1.6Gbs yesterday but the lady said she could only order TV on her system with the 900Mbs broadband but once the 1.6Gbs was activated I could phone and order a TV package.

I have already spoken to Sky to get my TV cancelled from 17/01/025. I really don’t want to go back to Sky and renegotiate a new 2 year TV deal.

Thank you.

Re: 1.6 Gbps with TV - When will it be available?

paulmccarrison2 — Fri, 11 Jul 2025 11:42:48 GMT

I have the 1.6gbps from EE for nearly a year now and had to sign up to Sky TV when I would have much rather have used the EE TV. I can’t believe that EE is so poor at sorting this sort of thing out - you think they would be trying to get new customers but their indifference is astonishing. I wouldn’t hold your breath.

Re: 1.6 Gbps with TV - When will it be available?

DarrenDev — Fri, 11 Jul 2025 11:47:18 GMT

There's no indifference here @paulmccarrison2 - we're all just as frustrated as you. Unfortunately there's still nothing we can do, until the new system is ready.

Re: 1.6 Gbps with TV - When will it be available?

garybs29 — Fri, 11 Jul 2025 12:25:14 GMT

So as i suspected this thread was incorrect - https://community.ee.co.uk/t5/Broadband-Landline/1-6gb-with-tv/m-p/1546155#M122958

Re: 1.6 Gbps with TV - When will it be available?

Matt_124 — Fri, 11 Jul 2025 13:26:06 GMT

It does sound like a 'overly helpful' guide overpromising unfortunately yes.

Re: 1.6 Gbps with TV - When will it be available?

DarrenDev — Fri, 11 Jul 2025 13:36:45 GMT

Correct. The agent shouldn't have said that - it couldn't be much further from the truth.

Re: 1.6 Gbps with TV - When will it be available?

NK200025 — Wed, 08 Oct 2025 17:15:10 GMT

Hi Darren, has there been any update recently on being able to add EE TV to 1.6gbps BB service?

Re: 1.6 Gbps with TV - When will it be available?

DarrenDev — Wed, 08 Oct 2025 20:10:11 GMT

No recent updates to set expectations I'm afraid.

Re: 1.6 Gbps with TV - When will it be available?

robh661 — Wed, 08 Oct 2025 21:14:48 GMT

Actually at the moment the 1.6gb broadband is cheaper than the 900mb, that’s widely available, as i haven’t seen any new prices for it, and the last ad i saw for the 1.6gb it was £69.99, which undercut my BT price by nearly £40. And set me on the rocky road to switching to EE for the same price & speed as my old broadband service.

Re: 1.6 Gbps with TV - When will it be available?

parnellx — Thu, 19 Feb 2026 22:00:48 GMT

What a ridiculous situation!

This still seems to be an issue. I got all excited when I spotted the cost of 1.6gbps premium broadband - and then realised I can't order due to having EETV.

Any updates?

Re: 1.6 Gbps with TV - When will it be available?

garybs29 — Thu, 19 Feb 2026 22:31:39 GMT

@parnellx it's not because you have rv, 1.6 is not available to existing broadband customers!

Re: 1.6 Gbps with TV - When will it be available?

parnellx — Thu, 19 Feb 2026 22:41:53 GMT

If I go to the EE site as a new customer and select 1.6gbps then it says
EETV isn't available.

Either way, I can't believe EE can't sort it out.

Re: 1.6 Gbps with TV - When will it be available?

zulu17 — Thu, 19 Feb 2026 22:49:51 GMT

@parnellx in a recent thread

https://community.ee.co.uk/t5/Broadband-Landline/Upgrading-to-1-6gb-from-900mbps/m-p/1594338/thread-id/132189

there was an explanation of the situation as it exists currently (11 Feb 2026 post)

Re: 1.6 Gbps with TV - When will it be available?

robh661 — Fri, 20 Feb 2026 12:22:18 GMT

I think EE should remove the 1.6Gb broadband option until ALL the problems are fixed, so that:

No.1 the price reflects the speed you're getting in relation to it's 900Mb's, so that new customers on the 1.6Gb DON'T pay a lower price than those on the 900Mb's Standard broadband.

No.2 you can switchover to the 1.6Gb with TV, without going through the rig moral of cancelling you're current broadband package and start again as a new customer, and paying exit fees for the priviledge.

Re: 1.6 Gbps with TV - When will it be available?

DarrenDev — Fri, 20 Feb 2026 13:35:36 GMT

@robh661 I assume you'd also be happy if we dropped your broadband speed down to 0.5Mbps, as there are people in the UK who cannot get faster than that?