topic Can't link EE TV App to EE TV Box in TV

Can't link EE TV App to EE TV Box

MeMongo — Tue, 23 Jul 2024 20:03:43 GMT

I just had to replace my BT TV box and received an EE TV Box in it's place. Now I cannot link the EE TV App to the new box. Before you ask:

- Mobile and Box are on same WiFi network

- I unregistered and re-registered mobile on the app

The app just won't find the box.

Any guidance appreciated

DarrenDev — Wed, 24 Jul 2024 07:32:05 GMT

Have you tried rebooting everything - TV Box, Smart Hub, as well as any powerline adapters if you're using them?

MeMongo — Thu, 25 Jul 2024 10:25:58 GMT

Rebooting worked - thanks!