topic Re: Live TV through apple TV box and only 2.0 audio... in TV

Live TV through apple TV box and only 2.0 audio...

OllieBob — Wed, 17 Jul 2024 10:39:41 GMT

Hi,

I've got my EE mini box set up, though as a totally blind customer it was a pain to do so and it seems to lack any simple way of getting audio description... Anyway, it would appear I get 5.1 audio through my sound system with it. I was testing my apple TV box and it would appear I only get 2.0 on all channels including now channels for which I've purchased boost and 5.1.

Could you confirm, are all channels through the EE tV app on the apple TV only 2.0 and, if so, will this be changed in the future? It's a sub optimal solution, especially as the mini box is so inaccessible to those customers of us who lack sight.

Thanks 🙂

Re: Live TV through apple TV box and only 2.0 audio...

DarrenDev — Wed, 17 Jul 2024 10:54:11 GMT

Thanks for the feedback @OllieBob

Dolby 5.1 audio is available from our on-demand content, but not currently on the channels. We're working on it now though, and hope to offer it very soon.

Re: Live TV through apple TV box and only 2.0 audio...

OllieBob — Wed, 17 Jul 2024 10:56:33 GMT

Is there audio description on the on demand content? Thanks.

Re: Live TV through apple TV box and only 2.0 audio...

DarrenDev — Wed, 17 Jul 2024 11:01:00 GMT

It depends on the content, but yes - a lot of content is available with AD.

Re: Live TV through apple TV box and only 2.0 audio...

Matadaw651 — Sun, 01 Sep 2024 11:20:01 GMT

I’m not sure when it was updated but surround is now showing on EE TV on Apple TV 4k