topic Re: NOW TV not working in TV

NOW TV not working

StuartM3 — Mon, 15 Jul 2024 19:17:42 GMT

I’ve just had my EE broadband and tv activated, and most things are working fine but when I’m on my order it tells me my now tv account is active, but it isn’t I’ve tried logging in nothing works, anyone able to help? Thanks

Re: NOW TV not working

Chris_B — Mon, 15 Jul 2024 20:50:37 GMT

@StuartM3 Open the EE app and go to broadband then click plans and subscriptions it should show what’s active.

Do you already have a now TV account? You need one in order to have the subscription applied to it.

Re: NOW TV not working

DarrenDev — Tue, 16 Jul 2024 15:18:47 GMT

Is it still not working @StuartM3 ? Your account looks good from here - it's using the email address you signed into this forum with, not the one you used for your EE ID.