topic Re: EE TV mini box stuck at start up process. in TV

EE TV mini box stuck at start up process.

Kenno72 — Sun, 30 Jun 2024 13:27:26 GMT

Lost channels so did a factory reset, now won't go past the Startup Screen, did a full reset but on the maintenance screen you can't move up or down to select factory reset, maybe bricked?

Re: EE TV mini box stuck at start up process.

Northerner — Sun, 30 Jun 2024 14:53:16 GMT

Hi @Kenno72

Tried restarting it at the mains.

If its still stuck then give ee CS a call.

Thanks

Re: EE TV mini box stuck at start up process.

DarrenDev — Sun, 30 Jun 2024 16:35:49 GMT

Now that you've factory reset, your remote is no longer paired. You need to hold Home+9 on the remote until the lights flash, which will trigger the remote to pair again. You should then be able to continue.

Re: EE TV mini box stuck at start up process.

Kenno72 — Sun, 30 Jun 2024 19:24:34 GMT

Nice one Darren, that worked so all is now well again. Thanks.