topic Re: Can't pair universal remote in TV

Can't pair universal remote

Des271 — Sun, 18 Oct 2026 08:53:30 GMT

Why can’t I pair a universal remote control to my ee box??

Re: Can't pair universal remote

DarrenDev — Sat, 17 Oct 2026 17:33:34 GMT

I don't know. Why can't you pair a universal remote to your EE box?

There's no reason to not be able to, and many others have.

Re: Can't pair universal remote

Des271 — Sat, 17 Oct 2026 18:40:08 GMT

I brought a universal remote and it won’t pair to my tv box.

Re: Can't pair universal remote

Northerner — Sat, 17 Oct 2026 20:23:37 GMT

Hi @Des271

You cannot be pairing it correctly.

Which controller have you purchased.

Thanks

Re: Can't pair universal remote

Jones01 — Sat, 17 Oct 2026 20:43:08 GMT

If it's a One For All universal remote, the TV box remote codes are under YouView, not EE.

Edit: I haven't got my remote to check, but I think that the YouView box is under Sat/cable in the One For All app, not TV box.

Re: Can't pair universal remote

DarrenDev — Sun, 18 Oct 2026 08:52:59 GMT

That's the key information there - it's a YouView box (possibly known as a BT TV box). EE TV had their own service a few years ago using a different box, which won't work.