topic Re: Mini box in TV

Mini box

RoxB48 — Thu, 08 Oct 2026 16:27:37 GMT

Hi, I bought 2 brand new mini boxes on line(not from EE)

They won't allow me to watch if the main pro box is on. Any ideas why?

Re: Mini box

XRaySpeX — Thu, 08 Oct 2026 16:29:01 GMT

Probably cuz you didn't get them from EE.

Re: Mini box

garybs29 — Thu, 08 Oct 2026 16:51:10 GMT

Because you're not paying for the extra box subs

Re: Mini box

RoxB48 — Thu, 08 Oct 2026 16:54:01 GMT

I'd happily pay
The chap i bought these from said you just plug in and let EE know you have
two boxes then add multi room.
But the EE agent said no I the boxes need to come from EE

Re: Mini box

DarrenDev — Thu, 08 Oct 2026 18:53:02 GMT

You didn't need to buy the boxes - if you add multi room subscription to your account, the boxes are included in the subscription.

You've been conned I'm afraid.

Re: Mini box

-Luke- — Fri, 09 Oct 2026 21:25:52 GMT

If you purchase a multi-box subscription they will work within the limits of the subscription.

As Darren has already stated the loan of mini boxes, comes with a multi room subscription.

What this also means is that is not possible to buy the ownership of mini boxes. What you bought was the temporary possession of 2 mini boxes that are still owned by EE/BT.