topic netflix no longer supported on my current box in TV

netflix no longer supported on my current box

awelshman — Mon, 21 Sep 2026 18:15:33 GMT

hi all i had a text and wanted to know if it was real , it says

Hi from EE, from 28 Oct 2026, Netflix will no longer be supported on your current TV box.To continue watching Netflix through your TV box, simply reply NETFLIX to this message for a free replacement box.you can still watch Netflix on supported devices like Smart TVs, mobiles, laptops and games consoles.You can manage your TV subscription at https://ee.co.uk/plans-subscriptions/tv

thanks

i couldnt find a string on this

Re: netflix no longer supported on my current box

DarrenDev — Mon, 21 Sep 2026 18:32:47 GMT

The message is valid, however it was sent to you in error. I can see you already have a TV Box Pro, however it's your older 4k recordable box that will no longer be supported. You can ignore the message.

Re: netflix no longer supported on my current box

awelshman — Mon, 21 Sep 2026 18:39:01 GMT

thanks made everything clear

Re: netflix no longer supported on my current box

-Luke- — Mon, 21 Sep 2026 18:47:39 GMT

@DarrenDev
Is the older 4K box that you refer to the T4000?
I thought that box dropped Netflix in March 2026.

Re: netflix no longer supported on my current box

DarrenDev — Mon, 21 Sep 2026 18:49:45 GMT

Yes, the T4000. It was discovery and HBO Max that stopped being supported earlier in the year.

Re: netflix no longer supported on my current box

-Luke- — Mon, 21 Sep 2026 18:59:32 GMT

Thanks for the reply. Just discovered the root cause of my confusion and went to delete my question, But you have already speedily answered!