https://community.ee.co.uk/t5/TV/Recording-request-error/m-p/1638122#M18691 <P>Since the latest iOS EETV app was released, every time I send a recording to my EE box from my iPhone, I get an message saying</P><P><SPAN>E</SPAN><SPAN>E</SPAN><SPAN>TV</SPAN></P><P><SPAN>Recording request</SPAN></P><P><SPAN>We're having problems connecting to your TV Box. Is it turned on and&nbsp;</SPAN><SPAN>connected to the internet? If you've reset your TV Box, you need to pair again.</SPAN></P><P><SPAN>The recording will go through to the box ok and I was watching something on Netflix at the time &nbsp;so the box was both on and online.&nbsp;<BR />This has happened before and was fixed and now has started again&nbsp;</SPAN></P><P>&nbsp;</P> Thu, 03 Sep 2026 18:21:46 GMT PaulB2005 2026-09-03T18:21:46Z https://community.ee.co.uk/t5/TV/Recording-request-error/m-p/1638122#M18691 <P>Since the latest iOS EETV app was released, every time I send a recording to my EE box from my iPhone, I get an message saying</P><P><SPAN>E</SPAN><SPAN>E</SPAN><SPAN>TV</SPAN></P><P><SPAN>Recording request</SPAN></P><P><SPAN>We're having problems connecting to your TV Box. Is it turned on and&nbsp;</SPAN><SPAN>connected to the internet? If you've reset your TV Box, you need to pair again.</SPAN></P><P><SPAN>The recording will go through to the box ok and I was watching something on Netflix at the time &nbsp;so the box was both on and online.&nbsp;<BR />This has happened before and was fixed and now has started again&nbsp;</SPAN></P><P>&nbsp;</P> Thu, 03 Sep 2026 18:21:46 GMT https://community.ee.co.uk/t5/TV/Recording-request-error/m-p/1638122#M18691 PaulB2005 2026-09-03T18:21:46Z