https://community.ee.co.uk/t5/TV/New-TV-Mini-Boxes-Not-Working/m-p/1394314#M1866 <P>Your TV service can only be active on a single line at a time.&nbsp; The fact that the TV Box Mini worked on your previous line yesterday suggests that it hadn't moved yet.</P><P>What's your service activation date?&nbsp; On that day, the TV subscription should switch from the old line to the new one.</P><P>If it still hasn't moved, feel free to email me at <A href="mailto:tv.apps@ee.co.uk" target="_blank">tv.apps@ee.co.uk</A>&nbsp;with your EE account number and I can move it straight away.</P> Fri, 07 Jun 2024 08:26:18 GMT DarrenDev 2024-06-07T08:26:18Z https://community.ee.co.uk/t5/TV/New-TV-Mini-Boxes-Not-Working/m-p/1394254#M1858 <P>I have just moved from BT to EE and yesterday I set up the TV mini box while still under BT broadband and Tommy surprise it worked straight away no issues. Today now I have moved to Ee and set up the EE main router and tv main box the mini boxes are not working at all? I am using the mini boxes over WiFi and changed this to the EE WiFi connection with new password etc</P> Thu, 06 Jun 2024 21:52:13 GMT https://community.ee.co.uk/t5/TV/New-TV-Mini-Boxes-Not-Working/m-p/1394254#M1858 Griff16 2024-06-06T21:52:13Z https://community.ee.co.uk/t5/TV/New-TV-Mini-Boxes-Not-Working/m-p/1394314#M1866 <P>Your TV service can only be active on a single line at a time.&nbsp; The fact that the TV Box Mini worked on your previous line yesterday suggests that it hadn't moved yet.</P><P>What's your service activation date?&nbsp; On that day, the TV subscription should switch from the old line to the new one.</P><P>If it still hasn't moved, feel free to email me at <A href="mailto:tv.apps@ee.co.uk" target="_blank">tv.apps@ee.co.uk</A>&nbsp;with your EE account number and I can move it straight away.</P> Fri, 07 Jun 2024 08:26:18 GMT https://community.ee.co.uk/t5/TV/New-TV-Mini-Boxes-Not-Working/m-p/1394314#M1866 DarrenDev 2024-06-07T08:26:18Z