https://community.ee.co.uk/t5/TV/Accessing-Tv-services/m-p/1636557#M18583 <P>Hi&nbsp;</P><P>I signed up for the full works tv package today .&nbsp;<BR />The operative assured me that although my EE box would take a few days to arrive I can access NOW services immediately.</P><P>I have logged &nbsp;in to NOW tv but it is saying I have no subscription?&nbsp;</P> Tue, 25 Aug 2026 18:18:27 GMT henry56golf 2026-08-25T18:18:27Z https://community.ee.co.uk/t5/TV/Accessing-Tv-services/m-p/1636557#M18583 <P>Hi&nbsp;</P><P>I signed up for the full works tv package today .&nbsp;<BR />The operative assured me that although my EE box would take a few days to arrive I can access NOW services immediately.</P><P>I have logged &nbsp;in to NOW tv but it is saying I have no subscription?&nbsp;</P> Tue, 25 Aug 2026 18:18:27 GMT https://community.ee.co.uk/t5/TV/Accessing-Tv-services/m-p/1636557#M18583 henry56golf 2026-08-25T18:18:27Z https://community.ee.co.uk/t5/TV/Accessing-Tv-services/m-p/1636558#M18584 <P>Unfortunately your email address was entered incorrectly when setting up your Now TV account.&nbsp; In order to correct it, a PIN will need to be emailed to you, to give EE permission to take over the NOW account that already exists on your email address.&nbsp; This PIN needs to be provided back to us within 10 minutes.</P><P>You can either call the helpdesk to do this, or email me at eetvsupport@ee.co.uk with your account number or order confirmation number and I'll take a look tomorrow morning.</P><P>Sorry for the inconvenience.</P> Tue, 25 Aug 2026 18:49:14 GMT https://community.ee.co.uk/t5/TV/Accessing-Tv-services/m-p/1636558#M18584 DarrenDev 2026-08-25T18:49:14Z