https://community.ee.co.uk/t5/TV/New-box/m-p/1636276#M18561 <P>Try texting GUIDE to 66033 for someone to call you back.</P> Mon, 24 Aug 2026 13:00:27 GMT XRaySpeX 2026-08-24T13:00:27Z https://community.ee.co.uk/t5/TV/New-box/m-p/1636262#M18554 <P>Picture keep breaking up on the apps or live TV makes no difference. New box didn’t have this trouble with old box. I am having to watch smart TV with no box attached</P> Mon, 24 Aug 2026 12:19:23 GMT https://community.ee.co.uk/t5/TV/New-box/m-p/1636262#M18554 Michelle532 2026-08-24T12:19:23Z https://community.ee.co.uk/t5/TV/New-box/m-p/1636263#M18555 <P>What is the new box?</P><P>What was the old box?</P><P>How long ago did you switch?</P> Mon, 24 Aug 2026 12:20:53 GMT https://community.ee.co.uk/t5/TV/New-box/m-p/1636263#M18555 DarrenDev 2026-08-24T12:20:53Z https://community.ee.co.uk/t5/TV/New-box/m-p/1636265#M18559 Mon, 24 Aug 2026 12:20:56 GMT https://community.ee.co.uk/t5/TV/New-box/m-p/1636265#M18559 Michelle532 2026-08-24T12:20:56Z https://community.ee.co.uk/t5/TV/New-box/m-p/1636266#M18560 <P>Call the helpdesk: <A href="https://ee.co.uk/contact-ee" target="_blank">https://ee.co.uk/contact-ee</A>&nbsp;</P> Mon, 24 Aug 2026 12:21:54 GMT https://community.ee.co.uk/t5/TV/New-box/m-p/1636266#M18560 DarrenDev 2026-08-24T12:21:54Z https://community.ee.co.uk/t5/TV/New-box/m-p/1636276#M18561 <P>Try texting GUIDE to 66033 for someone to call you back.</P> Mon, 24 Aug 2026 13:00:27 GMT https://community.ee.co.uk/t5/TV/New-box/m-p/1636276#M18561 XRaySpeX 2026-08-24T13:00:27Z