topic Re: Remote won't turn EE TV box on in TV

Remote won't turn EE TV box on

Jonc127 — Fri, 14 Aug 2026 11:43:21 GMT

The remote will mot switch the EE box on after its been swutched off for a couple of hours.

It won't switch back on unless I unplug. I've tried resetting the remote which eventually works.

Worst thing I have ever done is joining EE and because if EE incompetence problems went past the 14 days!

I would never recommend EE to anyone, quite the opposite, box, channel, billing problems and now remote problems since literally day 1.

Re: Remote won't turn EE TV box on

Jonc127 — Thu, 13 Aug 2026 16:31:06 GMT

Im having the exact same thing anytime I switch off the EE box.

It won't switch back on unless I unplug. I've tried resetting the remote which eventually works.

Worst thing I have ever done is joining EE and because if EE incompetence problems went past the 14 days!

I would never recommend EE to anyone, quite the opposite, box, channel, billing problems and now remote problems since literally day 1.

Re: Remote won't turn EE TV box on

Schockwave — Fri, 14 Aug 2026 11:17:31 GMT

@Jonc127 , this is why I do not use the supplied box, but have a Netgear router, as much easier to set up, but hopefully someone will be able to help, as I have no idea, sorry.

Re: Remote won't turn EE TV box on

DarrenDev — Fri, 14 Aug 2026 11:39:56 GMT

A few things to check:

When you press buttons on the remote, do you see the light around the top centre button light up?

If you press the button on the front of your TV Box, does it turn on / light up?

You've said "It won't switch back on unless I unplug. I've tried resetting the remote which eventually works.". Does this mean that EITHER turning the power off/on for the TV Box, OR resetting the remote fixes the problem?