https://community.ee.co.uk/t5/TV/Frustration/m-p/1633467#M18349 <P>How recently?</P><P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Sat, 08 Aug 2026 15:22:51 GMT XRaySpeX 2026-08-08T15:22:51Z https://community.ee.co.uk/t5/TV/Frustration/m-p/1633438#M18348 <P>I’ve recently switched over all tv and broadband to EE.&nbsp;<BR />pro box glitches on any HD Chanel.&nbsp;<BR />I can’t get anyone to connect to that will help.&nbsp;<BR />now want to get out of contract as goods are not fit for purpose.&nbsp;<BR />can’t find how to do this or talk to anyone. Keep getting cut off!!</P> Sat, 08 Aug 2026 13:14:32 GMT https://community.ee.co.uk/t5/TV/Frustration/m-p/1633438#M18348 NigelWrightson 2026-08-08T13:14:32Z https://community.ee.co.uk/t5/TV/Frustration/m-p/1633467#M18349 <P>How recently?</P><P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Sat, 08 Aug 2026 15:22:51 GMT https://community.ee.co.uk/t5/TV/Frustration/m-p/1633467#M18349 XRaySpeX 2026-08-08T15:22:51Z