Netflix activation confusion

JF351 — Mon, 03 Aug 2026 15:00:00 GMT

Oh my. I have limited ability with technology owing to photosensitive epilepsy. Unfortunately, The incredible pace of progress is limiting me more and more,bright flashing lights has restricted functional use on most appliances. The latest difficulty which I am trying not to show the internal panicking is my new EE package. I was pressed to have a pro box for the addition of Now and Netflix. I succumbed to my partner's wish. Plugged in ready to go but not yet used. However, Now was a doddle. Netflix? I am so confused? It asks me to activate and give a password. I have never subscribed. I have tried EE password, made one up, but it tells me that my password is incorrect.I have seen complaints on the Netflix help centre site about having to log on every time but that is it for info gathering. Most seem to have had a previous Netflix account. I am starting from scratch. Help would be appreciated. My partner bought a new 'SMARTER ' TV and I am struggling to master that! Many Thanks

Re: Netflix activation confusion

DarrenDev — Mon, 03 Aug 2026 16:44:57 GMT

Your Netflix account is awaiting activation @JF351

The simplest way to do it would be directly on your TV Box. Launch the Netflix app and select the Join Now button. Follow the instructions to create an account, and it'll automatically use the subscription on your EE TV package. Make sure you use the app on the TV Box - not from any other device.

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Netflix activation confusion

Re: Netflix activation confusion