topic Re: Series Link in TV

Series Link

Moragws — Wed, 08 Jul 2026 14:58:42 GMT

I moved from Sky to EE TV and am starting to think I have made a huge mistake. I have a few programmes that I watch regularly and so I tend to record series so I don’t miss any of the series. I have discovered today that one of these programmes has suddenly lost the series link and will only record when I click on record every day. Anyone have a fix for this please

Re: Series Link

Christopher_G — Wed, 08 Jul 2026 17:14:24 GMT

Hi @Moragws

Welcome to the community.

I understand how frustrating this must be.

Could you try turning the EE TV off at the mains socket for around 30 seconds please? It's worth restarting your router too.

If it still doesn't allow you to set up a series link again, I recommend speaking with our EE TV team. They'll be able to check everything from our side and run through some more troubleshooting with you.

Let us know how you get on.

Chris

Re: Series Link

Timbo45 — Wed, 08 Jul 2026 17:47:57 GMT

@Moragws

Which programme are you referring to?

Re: Series Link

Andy_65 — Wed, 08 Jul 2026 18:30:43 GMT

Hi @Moragws

It's been nearly 10 years since I had Sky but the same failings applied back then. My understanding is that it is the responsibility of the individual broadcaster to embed the data, ie ITV, BBC, Channel 4 etc.

I learnt many years ago that after I have watched a recording, I then check for the next scheduled recording. If it isn't there then I check the TV Guide and add it if necessary.

It is far from, and never has been, a totally reliable system. You can also bet that the one recording you're missing either doesn't appear on catch up to takes days to appear. I know, I've had it.

So it's not your provider, it's the TV Channel provider. I currently have Freesat and EETV, I record the same on both wherever possible due to the restrictions on EETV IP. Some scheduled recordings occasionally fail on one or the other, I suspect the channel providers pay more attention to Sky as that is likely to be their main distribution.

Re: Series Link

Moragws — Wed, 08 Jul 2026 21:21:26 GMT

Will that a try - thank you

Re: Series Link

Moragws — Wed, 08 Jul 2026 21:23:26 GMT

It’s one of my soaps so I do wonder if it is because of the change in the schedule but having said that the other soap that I watch was on and still is recording every episode so am at a complete loss as to why this one won’t series link.

Re: Series Link

Moragws — Wed, 08 Jul 2026 21:27:12 GMT

It is one of my soaps that I like watching and it was on series link but last week it suddenly stopped recording every episode and I now have to go into guide every day to make sure it is set to record any episode(s) on that day.

I did think it might because of the changes to the schedule whilst World Cup is on but then the next programme that follows is on series link and does still record daily

Re: Series Link

Timbo45 — Thu, 09 Jul 2026 07:59:33 GMT

@Moragws

I'll ask the question again.

Exactly which programme and channel?

Is it HD and are you using IP mode or aerial mode?

If it's aerial mode I can set one of my non-BT/EE recorders and see what that does.

Re: Series Link

-Luke- — Thu, 09 Jul 2026 15:23:50 GMT

@Timbo45
If Moragws were to change their mind and give the details then there is another alternative to also trying it out.

Wi6th insider knowledge of which programme channel and if it were aerial mode, someone with the right equipment, (there are a probably a lot of us), can check the metadata which helps controls the recording links to see of there is obvious broadcaster errors before they happen and recommand the easiest solution.

Re: Series Link

Moragws — Thu, 09 Jul 2026 16:05:40 GMT

Emmerdale - STV

Re: Series Link

Moragws — Thu, 09 Jul 2026 16:07:43 GMT

Not HD - I assume as I don’t have an aerial then it would be IP Mode

Re: Series Link

-Luke- — Thu, 09 Jul 2026 16:36:07 GMT

As it is IP Mode that would need someone technical in EE to check.

My suspicion is that the football has triggered a human error somewhere along the line and that next week if you delete any Emmerdale entries for the schedule list and then recreate a fresh recording entry for Emmerdale then it could well start to behave itself.

Re: Series Link

Moragws — Thu, 09 Jul 2026 16:41:42 GMT

I did wonder if that was the case because it used to be recorded every day. Thank you will do as you suggest when the football is finished.

Re: Series Link

DarrenDev — Thu, 09 Jul 2026 17:16:24 GMT

@Moragws I've checked the data for Emmerdale on STV in IP mode and the series link is present and consistent. If you schedule the series now, there's no reason why it shouldn't record it again every day. I can't check historically for your box to see if it has changed since you set it unfortunately.

Re: Series Link

Moragws — Thu, 09 Jul 2026 20:43:09 GMT

Thank you will find out when it is next on and set to record series and see what happens.

thank you fingers crossed

Re: Series Link

zulu17 — Thu, 09 Jul 2026 23:31:48 GMT

One observation is that Emmerdale seems to have some hour slots in the schedule recently rather than the normal 30 minutes. In some cases these might be planned hour long specials but according to a fan site

https://emmerdale.fandom.com/wiki/Episode_10608/10609_(6th_July_2026)

there have been examples of two planned episodes being merged into one single programme

So possibly episode 10608 and 10609 were originally due to be broadcast separately but the schedule changes for the FIFA tournament resulted in them being broadcast as a single item slot. (As ITV/STV are sharing coverage with BBC the actual games covered by each broadcaster are effectively decided on a round by round basis so most days programme schedules may need to be changed. at a day or a few days ahead - ie after the original days schedules have been loaded into the EPG.)

Re: Series Link

Schockwave — Fri, 10 Jul 2026 11:34:28 GMT

C@Moragws , if it is one of the soaps, then due to the World Cups, then the schedules do change and so do the programms, so I now check every time to make sure that it gets recorded, although mine is not the same one as your program., and I do not have EE TV, just freeview.

Re: Series Link

zulu17 — Fri, 10 Jul 2026 13:50:43 GMT

Yes I agree that checking is required as the broadcasters , the EPG providers and the timing of box receiving updates does seem to vary. From the available checks it does seem that in the example of Emmerdale the series link (CRID) for episodes to be identified as part of a series was maintained. What does seem to have occurred is that the scheduling of the start times and days individual episodes were broadcast has changed. The process should allow the data to be modified and pass thru to the user in sufficient time so that if one episode of a series rescheduled then the series link if invoked should pick up the next episode actually broadcast. (it may be that the Emmerdale scenario may have correctedi itself in the schedule if the user hadn't spotted the absence of the expected recording - but then the user action in adjusting to the EPG and scheduled recording list is very understanable)

For overrunning programming that can occur for example with the football and wimbledon coverage if say the BBC /ITV take a decision to delay/reschedule later programmes until it has concluded because they don't actually know how long that will take they often make more than one change to the schedule over a short timeframe,. (due to the time Emmerdale is normally scheduled this scenario is unlikely to affect its recordings)

Re: Series Link

Schockwave — Fri, 10 Jul 2026 14:51:52 GMT

@zulu17 < BBC certainly seem to change from showing on BBC1 to BBC2 and then, depending on the football and Wimbledon, programs can also change, so have to keep an eye on that as well.