topic 4102-RENDER-DECODE Watching 4 on Demand on EE TV in TV

4102-RENDER-DECODE Watching 4 on Demand on EE TV

ChrisF22 — Sun, 05 Jul 2026 20:17:46 GMT

Whenever the ads finish on a Channel 4 program I start watching on channel 4 on Demand I get the error 4102-RENDER-DECODE.

This has happened across multiple boxes now, I've been through several reboots of it and the router for other things and this error persists.

Northerner — Sun, 05 Jul 2026 20:41:00 GMT

4102 is a no internet connection. Try searching Google becase it is a common error.

Thanks

ChrisF22 — Sun, 05 Jul 2026 20:46:06 GMT

@Northerner everything else on the EE TV works fine, including the ads before the show on 4od.

Google recommended rebooting etc and I have done all that.