topic Re: EE customer service number in TV

EE customer service number

Pamk66 — Tue, 30 Jun 2026 12:45:41 GMT

Trying to contact them for 2. Reasons

1. wanting a recordable tv box . Only got a mini .
2. My tv , re mini box, fire stick all get disabled when I switch off them at night and restart in morning

Re: EE customer service number

XRaySpeX — Tue, 30 Jun 2026 12:48:14 GMT

Try calling EE CS on the Freephone no.(Opt 1) in my sig.

Re: EE customer service number

Chris_B — Tue, 30 Jun 2026 12:53:27 GMT

@Pamk66 did you get this mini box from EE because you only get that if you have got the pro box or an Apple TV as your main box the mini boxes are not sent out as standalone items. Do you have an EE TV subscription?

Re: EE customer service number

DarrenDev — Tue, 30 Jun 2026 12:57:15 GMT

@Chris_B incorrect. Mini box is available as the main box.

Re: EE customer service number

Pamk66 — Tue, 30 Jun 2026 12:57:46 GMT

No I only got the mini when I changed over from sky. When I try fone only get 2 options 1 for monthly payment for phone tablet etc . 2nd please give number of phone

not much help at all . Also live chat bot is next to useless

I am thinking of just cancelling due to this . If everything has to get reset all the time my husband has tried to show me but I cannot do it.

Re: EE customer service number

DarrenDev — Tue, 30 Jun 2026 13:05:38 GMT

The recommended way to contact EE is via https://ee.co.uk/contact-ee which provides specific teams to call or chat online with, depending on your requirements.