topic Re: Error: too many boxes on broadband in TV

Error: too many boxes on broadband

Brenmelv — Tue, 02 Jun 2026 11:41:10 GMT

Hi,

we get this error that we have to many boxes on the broadband, but we should have the main box and a multiroom box.
how do we fix this?

Cheers

DarrenDev — Sun, 31 May 2026 18:50:56 GMT

The multiroom subscription comes with an extra £10 a month charge on a BT Broadband connection @Brenmelv - I don't see it currently on your account.

Leanne_T — Tue, 02 Jun 2026 07:32:02 GMT

Thanks for coming here 🙂

If this is not showing and you would like to add the multi-room subscription, please call us and our guides will be happy to help.

Leanne.