Sky Sports Channels keep freezing

Transistorhero — Fri, 22 May 2026 21:14:21 GMT

Why do the sports channels freeze, tell me there is a broadband issue, then start working when you click up a channel then back to the one you are watching

For live sport, it really ruins the experience

Re: Sky Sports Channels keep freezing

Peter_W — Sun, 24 May 2026 15:01:54 GMT

Hey there, @Transistorhero

How is your EE TV box connected at the moment, via WiFi or Ethernet?

Also if you haven't already, I'd recommend trying a factory reset on your box.

If you check out our help page here, there's an option you can choose that allows you to keep your recordings when doing this.

Peter

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Sky Sports Channels keep freezing

Re: Sky Sports Channels keep freezing