https://community.ee.co.uk/t5/TV/EE-TV-freezing/m-p/1618416#M17265 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4994555">@Adam099</a>&nbsp;I can confirm that your TV Box is affected by one of the known issues. I'll update here again when I have a confirmed fix.</P> Mon, 18 May 2026 07:21:43 GMT DarrenDev 2026-05-18T07:21:43Z https://community.ee.co.uk/t5/TV/EE-TV-freezing/m-p/1618318#M17249 <P>EE TV keeps freezing and cutting off ever since Full fibre was installed. All other apps stream fine?&nbsp;<BR /><BR /></P><P>I’ve followed all the instructions, reset everything and even factory reset the box!?&nbsp;</P> Sun, 17 May 2026 10:11:35 GMT https://community.ee.co.uk/t5/TV/EE-TV-freezing/m-p/1618318#M17249 Adam099 2026-05-17T10:11:35Z https://community.ee.co.uk/t5/TV/EE-TV-freezing/m-p/1618416#M17265 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4994555">@Adam099</a>&nbsp;I can confirm that your TV Box is affected by one of the known issues. I'll update here again when I have a confirmed fix.</P> Mon, 18 May 2026 07:21:43 GMT https://community.ee.co.uk/t5/TV/EE-TV-freezing/m-p/1618416#M17265 DarrenDev 2026-05-18T07:21:43Z https://community.ee.co.uk/t5/TV/EE-TV-freezing/m-p/1618424#M17266 <P>That's it patched now&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4994555">@Adam099</a>&nbsp;- you should find that it'll work correctly now, and won't keep stopping after 4 minutes 20 seconds.</P> Mon, 18 May 2026 07:50:47 GMT https://community.ee.co.uk/t5/TV/EE-TV-freezing/m-p/1618424#M17266 DarrenDev 2026-05-18T07:50:47Z