https://community.ee.co.uk/t5/TV/Re-TV-Issues/m-p/1616504#M17115 <P>I have the same problem IPC6011 every time I put my tv on I get this and I have only had this about 6 weeks as I was with sky before. Last week I had an engineer out and he replaced the fibre wire in the wall which wasn’t working but I am still getting problems! I wouldn’t have changed if I had known it was this unreliable !!&nbsp;</P> Tue, 05 May 2026 06:00:44 GMT Amand12 2026-05-05T06:00:44Z https://community.ee.co.uk/t5/TV/Re-TV-Issues/m-p/1616504#M17115 <P>I have the same problem IPC6011 every time I put my tv on I get this and I have only had this about 6 weeks as I was with sky before. Last week I had an engineer out and he replaced the fibre wire in the wall which wasn’t working but I am still getting problems! I wouldn’t have changed if I had known it was this unreliable !!&nbsp;</P> Tue, 05 May 2026 06:00:44 GMT https://community.ee.co.uk/t5/TV/Re-TV-Issues/m-p/1616504#M17115 Amand12 2026-05-05T06:00:44Z https://community.ee.co.uk/t5/TV/Re-TV-Issues/m-p/1616653#M17116 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4987987">@Amand12</a></SPAN>&nbsp;</P> <P>I'm sorry to hear that you're getting this error.</P> <P>I can imagine it's very frustrating for you.</P> <P>I'd recommend heading to our <A href="https://www.bt.com/help/tv/what-do-the-bt-tv-error-codes-mean-" target="_blank">error code checker</A> to find troubleshooting suggestions.</P> <P>Chris S</P> <P>&nbsp;</P> Wed, 06 May 2026 09:24:46 GMT https://community.ee.co.uk/t5/TV/Re-TV-Issues/m-p/1616653#M17116 Chris_S 2026-05-06T09:24:46Z