topic Re: tv remote / voice command in TV

tv remote / voice command

ellandroad — Thu, 09 Apr 2026 14:27:32 GMT

I have just set up my ee tv box pro but it will not pair my tv remote unless i put it setbox settings - why is this ?

I was told the remote control had voice command on it but i cannot find it or use it

Re: tv remote / voice command

Rach_H — Thu, 09 Apr 2026 17:15:12 GMT

Hi @ellandroad,

Welcome to the Community!

I'd recommend reaching out to our team to query things, if your plan isn't what you had discussed.

Rach

Re: tv remote / voice command

Chris_B — Thu, 09 Apr 2026 18:43:50 GMT

@ellandroad It doesn’t have voice control not sure why you got told it has.

Re: tv remote / voice command

ellandroad — Fri, 10 Apr 2026 09:09:23 GMT

Hi Chris, cheers for that BUT what does bluetooth voice command mean then

Re: tv remote / voice command

DarrenDev — Fri, 10 Apr 2026 09:11:22 GMT

Where are you seeing reference to "Bluetooth voice command"?

Re: tv remote / voice command

ellandroad — Fri, 10 Apr 2026 09:12:03 GMT

Hi Rach,

Plan is fine its just the bluetooth voice command i dont understand or why tv remote only works with setbox on and not tv

Re: tv remote / voice command

ellandroad — Fri, 10 Apr 2026 09:20:00 GMT

I am seeing in little ee book bluetooth to control your tv box

Re: tv remote / voice command

DarrenDev — Fri, 10 Apr 2026 09:20:58 GMT

Yes - the EE TV remote uses Bluetooth to communicate with your TV Box. There is no voice control though.

Re: tv remote / voice command

ellandroad — Fri, 10 Apr 2026 09:24:45 GMT

Cheers Darren for that but does that mean i have to manually input any search i do now instead of the voice command i use to have on my nowtv remote

Re: tv remote / voice command

DarrenDev — Fri, 10 Apr 2026 09:29:03 GMT

Yes, that is correct. The TV Box Pro and TV Box Edge do not support voice control. We do offer Apple TV, which supports voice, if this would be more convenient for you. You would lose the ability to record programmes though.

Re: tv remote / voice command

ellandroad — Fri, 10 Apr 2026 09:31:12 GMT

I will need to speak to my hubby first as he works off shore and he records his leeds utd matches or his baseball.

Cheers Darren