topic Re: TNT sports not carrying across to HBOmax in TV

TNT sports not carrying across to HBOmax

Walkingblue — Thu, 26 Mar 2026 22:40:00 GMT

Hi all,

I am an EE mobile subscriber with a full works package and upon downloading the HBO max app my subscription hasn’t carried though.

please can someone advise if they’ve the Same issue or offer a work a round

thanks

Re: TNT sports not carrying across to HBOmax

salmoliv — Thu, 26 Mar 2026 23:55:56 GMT

Did you have access to TNT Sport through Discovery+?

If so, download HBO Max and log in with the same credentials as Discovery+.

Then, on the top, click on TNT Sports.

You won't get access to any other content (or at least I didn't).

Re: TNT sports not carrying across to HBOmax

Walkingblue — Fri, 27 Mar 2026 06:33:37 GMT

Yes I did have access via discovery - the issue is having downloaded hbo max I am being told I have no subscriptions. There’s no way for to click on tnt sports - see screenshot

Re: TNT sports not carrying across to HBOmax

DarrenDev — Fri, 27 Mar 2026 06:34:17 GMT

Correct - use the same login for HBO Max as you used for discovery+ and you'll have access to TNT Sports. None of the other content in the HBO Max app is available on a sport subscription.

Re: TNT sports not carrying across to HBOmax

DarrenDev — Fri, 27 Mar 2026 06:40:05 GMT

Log into discovery+ and confirm that the email address you're using is the one you think. As long as you use that same email address for HBO Max then your subscription will be there waiting there for you.

If you're not having any luck with the app then try the web site. On first use, it asks your name and date of birth - it looks like it still doesn't know who you are.

Re: TNT sports not carrying across to HBOmax

Walkingblue — Fri, 27 Mar 2026 06:46:48 GMT

I’ve done this and still nothing - I’ve not been asked for any of the details youve mentioned when logging into the website.

having signed out and back into discovery app and then back int hbo app as well and still nothing!

screen shot is of hbo website once logging in and my subscription page

Re: TNT sports not carrying across to HBOmax

DarrenDev — Fri, 27 Mar 2026 06:55:27 GMT

Please email me at eetvsupport@ee.co.uk

Re: TNT sports not carrying across to HBOmax

Walkingblue — Fri, 27 Mar 2026 07:59:06 GMT

Hawe dropped you an email

Re: TNT sports not carrying across to HBOmax

Leonpilk — Sat, 28 Mar 2026 09:21:27 GMT

Having exactly the same issues as you. Did this get resolved?

Re: TNT sports not carrying across to HBOmax

Robes77 — Sat, 28 Mar 2026 15:29:17 GMT

Yes exactly the same problem

Re: TNT sports not carrying across to HBOmax

Ian8363 — Sat, 28 Mar 2026 16:17:33 GMT

i am having the same issue- every sport channel I try on my laptop says "Get Access" and when i click on one it wants me to sign up to a package?

and my phone tells me I "cannot change my subscription on this device"

am going round in circles trying to sign in/out to refresh and cannot get thru to speak to an EE adviser at the moment

Re: TNT sports not carrying across to HBOmax

atex360 — Sat, 28 Mar 2026 18:27:27 GMT

Having the same issue. Just spoken with an advisor at HBO, they told me to make a new email and given me 7 days free? I've tried to tell them I'm already paying for this service through EE but was missuderstood. Not sure what to do..

Re: TNT sports not carrying across to HBOmax

Jonah8296 — Sun, 29 Mar 2026 07:53:49 GMT

Having the exact problem is there a solution

Re: TNT sports not carrying across to HBOmax

DarrenDev — Sun, 29 Mar 2026 07:58:17 GMT

If you need resolution today then call the helpdesk.

If it can wait until tomorrow then email eetvsupport@ee.co.uk - sorry, I can't commit to fixing any accounts today as I have things to do.

If emailing, please provide your account number, the email address you're using, and what type of subscription it is (EE TV, EE Mobile, BT Broadband)

Re: TNT sports not carrying across to HBOmax

Bland7696 — Wed, 20 May 2026 20:35:15 GMT

How come you cannot access other content with HBO Max. You used to get everything on Discovery+

Re: TNT sports not carrying across to HBOmax

DarrenDev — Thu, 21 May 2026 06:13:44 GMT

@Bland7696 discovery+ chose to include their other content for free with Sport subscriptions. HBO Max aren't doing the same.

Re: TNT sports not carrying across to HBOmax

rcords — Fri, 22 May 2026 14:08:26 GMT

Since the switch from Discovery+ to HBO Max, I have been able to stream using the HBO Max app.

However, this stopped abruptly at the weekend and I have an email from HBO Max which seems to suggest that my 'temporary' ability to stream has ended and that I don't have a subscription to this now. It appears to be inviting me to pay more for an additional subscription.

Firstly, is this right?

Secondly, if I cannot stream TNT Sports 'on the go' any longer, is this a significant change to the service being offered/provided and can I cancel my EETV package with EE as a result?

We had exactly the same issue as the above post please could you rectify this Thanks

Re: TNT sports not carrying across to HBOmax

rcords — Fri, 22 May 2026 14:09:12 GMT

sorry meant to post to EE technician

Re: TNT sports not carrying across to HBOmax

rcords — Fri, 22 May 2026 14:09:58 GMT

Since the switch from Discovery+ to HBO Max, I have been able to stream using the HBO Max app.

Firstly, is this right?

Secondly, if I cannot stream TNT Sports 'on the go' any longer, is this a significant change to the service being offered/provided and can I cancel my EETV package with EE as a result?

We had exactly the same issue as the post above could you please rectify this for us Thanks

Re: TNT sports not carrying across to HBOmax

DarrenDev — Fri, 22 May 2026 14:15:14 GMT

I've already replied to the email you sent me @rcords - you cancelled your sport subscription 2 years ago, but a system error meant that your discovery+ account wasn't stopped. Sport isn't part of your current package.