topic Re: TV box mini in TV

TV box mini

Craigmustoe — Wed, 25 Mar 2026 18:05:27 GMT

I have the EE tv box mini and it will only allow me to record things that are available on demand which kind of negates the point of recording.

How can I record live TV? I thought this was a feature of EE TV. Seems like a pretty basic requirement for modern TV packages

Re: TV box mini

DarrenDev — Wed, 25 Mar 2026 18:27:03 GMT

The TV Box Edge cannot record - only the TV Box Pro can do that.

On the Edge (formerly known as the Mini) you can only set shortcuts to catch up.

Re: TV box mini

Craigmustoe — Wed, 25 Mar 2026 18:31:12 GMT

Ah, thanks. How do I get my hands on the Pro?

Re: TV box mini

Alex_H — Thu, 26 Mar 2026 16:51:44 GMT

Hi @Craigmustoe,

Welcome to the EE Community

If you do want to upgrade from a TV Box Edge to the TV Box Pro please give us a call and our team will be able to advise exactly how that would work for your account.

Alex

Re: TV box mini

Craigmustoe — Thu, 26 Mar 2026 17:32:11 GMT

Hi - thanks - I managed to connect with the EE team and they are now helping me out. Thanks!

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