topic Re: EE Apple TV with pre-existing 1.6 gig WiFi ? in TV

EE Apple TV with pre-existing 1.6 gig WiFi ?

Joshfinnigan999 — Fri, 20 Feb 2026 20:40:39 GMT

Is there anyway I can get ee apple tv With pre existing 1.6 broadband as anytime I try look at it on the app or website it glitches out

Re: EE Apple TV with pre-existing 1.6 gig WiFi ?

Lesley_W — Sat, 21 Feb 2026 12:04:40 GMT

Hi @Joshfinnigan999

Welcome to our community.

At the moment, EE TV isn't available with our 1.6Gbps package.

Lesley

Re: EE Apple TV with pre-existing 1.6 gig WiFi ?

garybs29 — Sat, 21 Feb 2026 13:47:44 GMT

@Lesley_W there is posts on here advising it is including from @DarrenDev is EE's training to staff that lax?

Relevant post is in this thread - https://community.ee.co.uk/t5/Broadband-Landline/Upgrading-to-1-6gb-from-900mbps/m-p/1594338/thread-id/132189

Re: EE Apple TV with pre-existing 1.6 gig WiFi ?

Joshfinnigan999 — Sat, 21 Feb 2026 14:43:15 GMT

When will this become available? Because this is a rather annoying situation. I moved from Virgin's Gig1 and their TV package to EE's 1.6G package under the full impression that I would be able to add their TV service as well, only for me now to be left with no Virgin or EE TV. I hope this is fixed really soon.

Re: EE Apple TV with pre-existing 1.6 gig WiFi ?

garybs29 — Sat, 21 Feb 2026 16:01:41 GMT

I'd suggest maybe giving them a call if not showing online. It's available according to a atv expert

Re: EE Apple TV with pre-existing 1.6 gig WiFi ?

DarrenDev — Sat, 21 Feb 2026 16:19:12 GMT

EE TV has been "soft launched" for existing 1.6Gbps broadband customers. It's not available to order online - only by calling, and only via some agents.