topic Apple TV Box in TV

Apple TV Box

Bryony22 — Wed, 18 Feb 2026 13:49:40 GMT

I’ve had an EE tv box pro for about a year now and am starting to get annoyed by certain features it’s lacking including missing apps like Disney+ and even sound problems with some apps that are on the box. I recently noticed that there is an option to have an Apple TV box with ee tv built in is there any way I can swap to it now midway through the contract.

Re: Apple TV Box

DarrenDev — Wed, 18 Feb 2026 13:58:12 GMT

Yes. You'll need to call the helpdesk, and fees will apply.

Re: Apple TV Box

DPW1982 — Thu, 19 Feb 2026 16:16:39 GMT

I've wanted to do this, but have phoned twice in the last week and been told i'm unable to do this which is quite frustrating.

Re: Apple TV Box

DarrenDev — Thu, 19 Feb 2026 16:44:20 GMT

@DPW1982 the notes on your account say you were provided a different number to call. I'm not sure why this would be the case? Does this match your memory of the call?

Re: Apple TV Box

DPW1982 — Thu, 19 Feb 2026 16:50:38 GMT

For the call this afternoon, no it doesn't match at all, i was told its just not possible currently, it may be possible when i come to re-contract.

Re: Apple TV Box

swtrains — Fri, 20 Feb 2026 16:50:52 GMT

You could also purchase your own Apple box which could be used for all apps except EE TV, which you would continue to access via your boxpro