https://community.ee.co.uk/t5/TV/EE-tv-controler/m-p/1601926#M15653 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/293939">@Estebans20</a>&nbsp;</P><P>The EETV &nbsp;advice is &nbsp;described at</P><P><A href="https://ee.co.uk/help/tv-sport/fix-problem/my-remote-is-not-controlling-the-ee-tv-box" target="_blank">https://ee.co.uk/help/tv-sport/fix-problem/my-remote-is-not-controlling-the-ee-tv-box</A></P><P>If the fixes don’t work then reporting the problem to EE would be necessary.</P><P>In the absence of a working remote &nbsp;it is possible to connect a USB keyboard to the box as this is one of the Accessibily options of Youview Boxes. Key matching charts for various keyboards are available from either the EE or Youview support pages. Older Youview (BT) &nbsp;or Humax device remotes may also operate the box &nbsp;to varying degrees. The EETV app if paired to your box can be used to set recordings.</P> Sun, 15 Feb 2026 23:48:40 GMT zulu17 2026-02-15T23:48:40Z https://community.ee.co.uk/t5/TV/EE-tv-controler/m-p/1601909#M15652 <P>My controller has suddenly stopped working even after changing batteries the light on the control does not even turn on</P> Sun, 15 Feb 2026 21:16:48 GMT https://community.ee.co.uk/t5/TV/EE-tv-controler/m-p/1601909#M15652 Estebans20 2026-02-15T21:16:48Z https://community.ee.co.uk/t5/TV/EE-tv-controler/m-p/1601926#M15653 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/293939">@Estebans20</a>&nbsp;</P><P>The EETV &nbsp;advice is &nbsp;described at</P><P><A href="https://ee.co.uk/help/tv-sport/fix-problem/my-remote-is-not-controlling-the-ee-tv-box" target="_blank">https://ee.co.uk/help/tv-sport/fix-problem/my-remote-is-not-controlling-the-ee-tv-box</A></P><P>If the fixes don’t work then reporting the problem to EE would be necessary.</P><P>In the absence of a working remote &nbsp;it is possible to connect a USB keyboard to the box as this is one of the Accessibily options of Youview Boxes. Key matching charts for various keyboards are available from either the EE or Youview support pages. Older Youview (BT) &nbsp;or Humax device remotes may also operate the box &nbsp;to varying degrees. The EETV app if paired to your box can be used to set recordings.</P> Sun, 15 Feb 2026 23:48:40 GMT https://community.ee.co.uk/t5/TV/EE-tv-controler/m-p/1601926#M15653 zulu17 2026-02-15T23:48:40Z