topic TV billing in TV

TV billing

Griffiths19 — Tue, 06 Jan 2026 14:16:17 GMT

We have had EE TV added to our bill. It was reduced to £30 a month for 3 months, yet we are not paying that? First month was around £70 and this month is £43.
We haven’t bought or rented anything so I’m unsure why it’s increasing? I may aswell pay the £80 a month😅

Re: TV billing

Schockwave — Tue, 06 Jan 2026 15:06:15 GMT

Hello @Griffiths19 ,

Welcome to the community,

You would have to discuss this with EE customer service, as this is a public forum with no idea who you are and no account access, they will be able to take a look and see what is going on, as it is account based.

Re: TV billing

DarrenDev — Tue, 06 Jan 2026 15:21:21 GMT

Your previous bill was higher because it covered 2 months (you upgraded the day after your bill, so it wasn't until the following month that it could be charged). This bill is a few pounds higher, as your 3 months discount expire on 28th Jan, but your billing date is 5th Feb.

Ultimately, your bills across the 3 months from Oct 29th 2025 to Jan 28th 2026 do show exactly the £150 discount you were offered.

(Broadband is still charged on top of the TV subscription).